Privacy policy

1. Introduction

At Brodyr Property LTD, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our services, make a booking, or browse our website.



2. What Information We Collect

We may collect and store the following types of personal data:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Payment details (handled securely via third-party payment processors)
  • ID documents (e.g., passport or driving licence)


3. Why We Collect This Information

We collect your personal information for the following purposes:

  • To identify and verify who is staying at our property, for safety and security reasons
  • To process bookings and payments
  • To communicate important information about your stay (e.g., check-in details)
  • To comply with legal and local authority requirements
  • To build potential future relationships and offer return guests exclusive offers or promotions
  • For internal record-keeping, reporting, and analytics


4. Security and Privacy of Guest Information

  • We do not share or discuss guest information with any external contacts, third parties, or other guests without consent, unless required by law.
  • We take appropriate technical and organisational measures to secure your data and prevent unauthorised access, loss, or misuse.
  • Payment information is encrypted and securely processed via trusted third-party platforms (e.g., Stripe, PayPal).


5. Data Retention

We retain guest information only for as long as necessary to:

  • Fulfil our legal, regulatory, and business obligations
  • Maintain safety and security records
  • Allow for future marketing communications, with guest consent

If you wish for your data to be removed from our records, you can contact us at any time.


6. Marketing Communications

If you opt in to receive promotional content, we may use your contact details to send:

  • Exclusive offers for return stays
  • Seasonal discounts
  • Updates about new properties or services

You can opt out of marketing communications at any time by clicking “unsubscribe” or emailing us directly.


7. Cookies and Website Usage

We may use cookies or analytics tools to:

  • Monitor website traffic and improve user experience
  • Understand how visitors interact with our site

You can disable cookies via your browser settings.


8. Your Rights (UK GDPR)

Under data protection laws, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Object to how your data is used
  • Lodge a complaint with the Information Commissioner’s Office (ICO)


9. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:

Email: info@brodyrproperty.co.uk
Phone: 07508 149628


10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal requirements or operational changes. The latest version will always be available on our website.